Invoice Captures incorrect device

Hello <br> <br> I have pleaded with Vodacom my case but it looks like i am failing. I have begged them to change the title of the device that i received when i upgraded from a laptop to what it is, its a tablet. So they claim their systems cannot be changed for that. I am wondering how this is possible seeing that tablets have been in the market for so many years. <br> <br> I tried calling and texting Vodacom about 3 times and all the times was told there is nothing they could do. i know i am a very small client compared to the rest but i still find it odd that this major billing flaw has been allowed to continue unnoticed. Maybe it's me but its dishonest to state that someone has been issued with a laptop whereas its a tablet. <br> <br> I need this amended to state the correct information so that I am able correctly claim for my calls with my employer. <br> <br> I hope Vodacom will consider us small people and not just the big people when making decisions.