CV
Claude V
1 reviews | Active since Mar 2013
01 Mar 2016, 12:30
Invoice??
Today I've tried twice to get a invoice from Vodacom. The last agent actual told me the invoice has not been generated yet? Now, how did you debit my account already? For the last +/- 12 months I've been trying to get Vodacom to send me my invoices to me via email. No luck! They better start acting like the \best SA network\" or I will be moving to the \"C\" side!"
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Vodacom's replyOfficial
01 Mar 2016, 12:41Hello Claude01,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2016, 12:41
Official
Hello Claude01,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,