WV
Willie V

1 reviews | Active since Feb 2015

25 Feb 2015, 18:42

INVESTIGATING A ***** CASE: NO FEEDBACK

I recently learned that I am paying about close to R800 per month for a contract and according to Vodacom, received a Samsung telephone with the contract. This is not true. I was refered to the Forensics Analysis department an received a REFERENCE NUMBER *** on 23 Jan 2015. Up untill today not a single something from Vodacom, who is still taking my money. <br> <br> They are minipulating us. I tried on My Vodacom to send an email concerning this matter, and could not send the mail as the system default to one of the choises \ I want to talk to a Representative"' You can try what you want"

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Replies (1)
Vodacom
Vodacom's reply26 Feb 2015, 07:28
Official
Hello Willie@1957,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team