1 reviews | Active since Nov 2012
Investigated for *****
Good Day,<br> <br> I app**** for a contract with Vodacom in order to receive the new Galaxy S6 Edge on the day it launched, Itani told me that it will be quick and less than an hour. After doing the application I was informed that I need to send in my documents for checking. After a few hours I got a call saying that it will take longer as I am being investigated for *****. This got me furious as they had no grounds for this. I was told it was because the company I work for has a number that ends in 6000 and that that indicated ********** activity. I have never had this before, they took hours and hours and it is still not resolved. I am extremely disappointed as I wanted this phone on the launch day and I wanted to move to Vodacom as I am struggling with my current provider. However now I will be staying with my current provider as I have been approved for the same phone across all other networks within an hour. This is a joke and embarrassing to say the least. Vodacom just lost a valuable new customer. Well done!
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A consultant will review make contact with you to assist.
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Consumer Website Team
