Invasion of privacy policy by vodacom

I have a bad experience with vodacom. On the 25 of December 2022, i could not access the vodacom network. Around 10am I contacted Vodacom and was told that i did swim swap on the 24 of December 2022 with my vodacom number. I disputed the allegations and was asked difficult security questions so that the swim swap can be reversed. Indeed it was reversed and there after i started receiving calls from friends and relatives claiming that i requested them money through whatsapp. Some of the people showed me proof that the money was deposited to me through cardless banking. Among other things, people have lost trust in me claiming that i am a ******* and i need vodacom to give me clarification regarding the swim swap. My name has been tarnished by this incident.