1 reviews | Active since Nov 2016
<p>I have been emailing the Vodacom customer services department sor at least 3 months with a query that I have with regards to a migration that was done on my account. Clearly my business is not important to you as the only time I get a response is when a complaint is raised on a platform such as this. I would like to have my account payment and minutes allocated information for the last 36 months so that I can prove to you that I am on the wrong payment plan - I know its a big ask to prove your competance or lack thereof , but I need to have piece of mind.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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