Intrusive questions

<p>Does Vodacom have any idea how intrusive and insensitive it is to ask me to identify myself by asking me questions such as "How many properties do you own?" I find this insulting. How much information do they know and keep about me anyway? When I've asked for an explanation, I was cut off. Today I logged a complaint in store before I renew my contract, but was told it may take quite a while before I get any response. Unless I get satisfactory answers, I will not renew my contract, nor upgrade. </p>