******* into plan that sounded to good to be true

They changed my package to a flexible plan as I was using more. The sales lady said I could transfer data to my son or even airtime. So the first month I tried I battled so I called customer care and they told me only if my son also had a flexi account and only when I had certain amount of days left of the data could I transfer. That was not explained to me when changing plans. And when I ask to downgrade or go back to previous plan they said there would be a fee involved.