Internetlessness

I had Vodacom fibre reconnected in my premises that I recently purchased.I had some contractors working in my premises unfortunately the one gent broke the line patched it and the fibre stopped working.This is day 10 of what I understood to be a 24 to 48 hour turn around time.I work from home on my pc this is absolutely a no care attitude.Now I am stuck in a contract and who knows when this will be resolved.