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Bongane M

1 reviews | Active since Jul 2012

25 Oct 2016, 01:31

Internet works until 12am - Wrotten Service

<p>Vodacom internet work until 12am, after 12am you cannot even install an app on the phone internet is terribly slow I have to turnon mobile hotspot on the other phone and use the other network as a mobile hotspot if I need to do anything on Vodacom phone after 12am.</p> <p> </p> <p>You will notice that internet works well on the phone until 12am and after 12am they deliberately make it to be slow. I am fedup with Vodacom and their poor service expensive internet which is unreliable for us business people who have to work at night, yet Vodacom keeps making claims that they are the best network for smartphones. Telkom Mobile is the best Network for smartphones, even new FNB network that connects via CELL C works at night.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Oct 2016, 07:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team