1 reviews | Active since Feb 2014
Internet upgrade Horror
<p>Internet upgrade horror. Immediate generation of upgrade code but no reply or response from Vodacom. Your upgrade status is then immediately changed as if you had upgraded. On communicating with Vodacom days later I first was told that no change was made to contract but after checking with Vodacom outlet had to go to online/telephonic service again to cancel service. Now have to wait up to 72 hrs before service is cancelled to be able to upgrade.</p> <p> Bad service and very uninformed personel. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
