1 reviews | Active since Jul 2017
Internet that never works.
If I could give Vodacom 0 ,I would , I was told that my internet speed would be alot faster since switching from Telkom to Vodacom , instead what I get is internet that hardly ever works ! But Vodacom was quick to send an email telling me that they are raising their price yet can never ever get back to my emails ! Absolutely disgusting service from Vodacom, it has been months since I have sent multiple emails to complain about your pathetic internet service . Quick to raise prices and yet your customer service is **********! I end up using my data and hotspotting my family because the internet never works. Essentially I pay for something I don't use . Fix it Vodacom or else let me cancel everything with you and move to MTN which I have heard great reviews on because I am absolutely angry with your lack of customer service
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
