ES
ERIC S

1 reviews | Active since Mar 2014

28 Oct 2015, 05:26

Internet service

<br> Two things: overbilled last month, problem this month.<br> <br> In August: went to Vodacom store with problem -- I keep getting texts saying I'm running out of data bundle.<br> 1. The guy says OK, I can give you a recurring 1 G per month--but not now, computer's not working, call later.<br> 2. Call later, he's not there.<br> 3. Another visit to store a few days later. We agree that since I'm paying 550 rand/month, and I'm happy with the bill, no problem. So ignore random texts.<br> <br> In September:<br> <br> 4. Phone gets \softlocked"midway through month. Go to Vodacom in Lifestyle Centre"

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2015, 07:26
Official
Hello Eric_Cape_Town,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,