FP
Franco P
1 reviews | Active since Jun 2010
13 Jul 2020, 14:24
Internet not working
Mobile data is not working, I have taken the sim and put it in a mobile router and other cellphone. I am able to make calls. I have purchased a new data bundle but it still doesn't work I have call Vodacom and they advised me that I must turn my cellphone off for 15 minutes, but that also did not resolve the problem.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Jul 2020, 15:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2020, 15:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team