Internet installation process

We recently rellocated to new house, we spoke to vodacom almost 7 different consultants with everyone having a different story. They also caused a mess my creating a new order on a existing order causing us to have 2 lines. We dont even know if it has been removed now. We work from home and now we have to wait for internet after a week of struggling with them, the installtion will take another 7-21 days for them to do the installation. We are so close to joining another ISP. Feels like the consultants are not trained at all. After calling them back to hear for possible lte ****le they almost wanted to pay again. We really are upset about this service.we have over 7 reff numbers on how the kep opening and closing orders. Worst thing is we will have to wait again for internet. Everytime they create a new order we receive a new router , and we told them numerous time we have routers that they kept delivering to us.At the end if the days we cant work and have to another location to work.