TX
Thash X

1 reviews | Active since Mar 2016

16 Mar 2016, 11:46

Internet inhibitor

Message when trying to use the internet.<br> You currently cannot access the internet as this service is not activated for your cellphone. [URL Removed]<br> <br> I logged a call with Vodacom on the 10th of March, A2-ILLO-M241LL. due to missing airtime.<br> The call was resolved by the technicians on the 11th of March.<br> Now I am unable to use the internet due to the above error message that keeps popping up..<br> I have contacted Vodacom but they are unable to assist as they are telling me they cant see anything from their side.<br> i was advised that I need to take the cellphone to my nearest Vodacom branch.<br> Why would you install this inhibitor on my phone without my permission.<br> why my I go to the branch in order to have this resolved, if it was not my fault.<br> <br> Please remove this inhibitor ASAP.<br> I am logging too many calls with this service provider, from missing airtime, missing data and now this.<br>

0
Replies (1)
Vodacom
Vodacom's reply16 Mar 2016, 22:31
Official
Hello KOKOT,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team

Best regards,