MH
Mark H
1 reviews | Active since Sept 2015
20 Sept 2015, 14:45
Internet inhibited for no reason
Put sim card into a new phone, everything works fine except mobile internet. Call centers say it isn't inhibited, people at the shops say they either don't know how to fix it or that I must phone the call center to get it uninhibited. The vicious cycle continues... In the meantime I pay far too much money for data bundles I can't even use. Would appreciate it if a competent (if any) at Vodacom could either uninhibit my internet or just cancel my contract, I can't be bothered to struggle with this anymore.
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Replies (1)Vodacom's replyOfficial
21 Sept 2015, 08:33Hello mhoneth,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply21 Sept 2015, 08:33
Official
Hello mhoneth,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
