MH
Mark H

1 reviews | Active since Sept 2015

20 Sept 2015, 14:45

Internet inhibited for no reason

Put sim card into a new phone, everything works fine except mobile internet. Call centers say it isn't inhibited, people at the shops say they either don't know how to fix it or that I must phone the call center to get it uninhibited. The vicious cycle continues... In the meantime I pay far too much money for data bundles I can't even use. Would appreciate it if a competent (if any) at Vodacom could either uninhibit my internet or just cancel my contract, I can't be bothered to struggle with this anymore.

0
Replies (1)
Vodacom
Vodacom's reply21 Sept 2015, 08:33
Official
Hello mhoneth,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team