AJ
Alta J
1 reviews | Active since Jan 2025
28 Jan 2025, 19:29
Internet Fibre
Ek wil net weet hoe werk Vodacom. Ons wil ons internet fibre se modem skuif. Ek het Vodacom die 9de Desember 2024 ges***el. Hulle het gesê, ek moet ‘n maand kennis gee. Ek het weer die 6de Januarie 2025 ges***el, toe hoor ek, ek moet weer ‘n maand kennis gee. Na vele oproepe, het ek ‘n verwysings nommer gekry. Hulle sê binne 48 uur sal die probleem opgelos word. Ons trek nou al by 100 ure en het nog geen oproep van enige tegnikus ontvang nie.
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Vodacom's replyOfficial
29 Jan 2025, 07:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2025, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team