*Internet Dropping Connection every month* I’m a home-connect customer & have a fibre line which was activated in July 2023 (Vox) & October 2024 (Home-Connect)

*Internet Dropping Connection every month* I’m a home-connect customer & have a fibre line which was activated in July 2023 (Vox) & October 2024 (Home-Connect). Every month my line drops connection randomly & this will happen for a couple of days. I work at home majority of the month. This has been a pain as these interruptions have a had a financial strain as I have to resort to driving to the office or having to organize an alternative data plan whilst paying for a service every month. When this happens I lose connection whilst in meetings presenting or on a Teams call with clients or my managers. I’m even considering closing this line because Vodacom & Home-Connect are not resolving the issue at hand. Every time I log a support ticket it will be escalated to vodacom & they’ll reprovision the line on their side & all goes back to normal until the next month when this issue reoccurs.