VN
Vusi N
1 reviews | Active since Feb 2014
12 Sept 2022, 18:16
Internet disconnection for the whole 4 days with no explanation
It's been my 2nd month now with Vodacom Business Fibre and this is my 2nd time experiencing a loss of connection for a whole weekend and it happened this passed weekend and I have logged a request with Vodacom ref number SR***
I am not happy with their services as there is no communication to alert us.
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Vodacom's replyOfficial
13 Sept 2022, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2022, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team