Internet data
<p>On the 26 of September 2016 I bought a 100Mb data bundle only to find out it has "expired" by the end of the month. On the first of October 2016 I bought another 100Mb data bundle and found this morning (3 October 2016) that it also "expired". This is meant for private use and I was not even surfing. Is this the treatment a loyal Vodacom client deserves? </p>
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Vodacom's replyOfficial
03 Oct 2016, 08:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2016, 08:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
07 Oct 2016, 10:40Vodacom has recharged my account with the "lost" or "missing" data without explaining why this happened. I can only advise all users od data to contact your service provider if data is lost. Vodacom did the right thing. Thanks Luigi.
's update07 Oct 2016, 10:40
Reviewer Update
Vodacom has recharged my account with the "lost" or "missing" data without explaining why this happened. I can only advise all users od data to contact your service provider if data is lost. Vodacom did the right thing. Thanks Luigi.