1 reviews | Active since Sept 2017
Internet coverage not LTE ref no.I- ***
Hi,
02 weeks back I signed 02 contracts at Vodacom, Canal Walk.
The data contracts were as below:
1. 299*24 along with mobile hotspot device (20 GB +20 GB LTE) 2. 149*24 (5GB+5GB LTE)
I bought them as it was going on specials , but since day 1 except century city and certain areas the connectivity is too bad and I'm struggling to get LTE coverage.
When I reported about this to the store they simply took my request and the action has still not been taken.
I would like to cancel the contract ASAP, else I'll be paying 450 zar each month for something which has a poor data connection.
It's still new and within 30 days.
Moreover I am not confident enough if this can be sorted out some time soon.
I would like to cancel the contracts on immediate ground.
Regards, Piyush +27- ********** 86
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
