Internet connectivity issues

From 01August2022 I had a series of virtual meetings,training and exams.I never had trouble with my internet connectivity but phew! this month was just on its own.I reported the matter to Vodacom and they checked their systems and synchronized but connectivity would just be sorted for just a moment I changed addresses and this was just still not giving me.

Sycronization was done couple of times but still no joy.I was at least kept up to date by few people from technical division.I told them there was still no joy until I almost felt guilty that they would think I am just complaining for nothing.

However few people still kept on checking with me if the internet connectivity has been sorted.Eventually their technical team discovered that there was vandalism in one of the towers in my area and the one closest to me was being overloaded hence this intermittent connectivity issues.I received the last call from them on 22August2022 regarding this feedback.I was everyday working with my heart pumping abnormally as I had to conclude assessments and exams online with unreliable internet connection.They were very sympathetic and even were willing to write a letter on my behalf to forward if I had missed any tests and exams which I found very caring.I did not have to get the letter as I managed to complete everything on time even under this internet issues.To show further caring I was given 3Gig of data and the last person who called me was Sonny.Thank you to everyone who called me and am sorry I can't remember your names.It was very special to be constantly be updated and checked if things have improved.