ML
Mabel L
1 reviews | Active since Feb 2022
23 Feb 2022, 19:41
Internet connection/network
I have been using vodacom for many years and now I'm getting very disappointed with it.the poor network signal and I buy data for 1day but it get expired because of the internet connection.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Feb 2022, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2022, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Mar 2022, 09:04Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Network Team. Due to 3rd party involvement, sadly, no timeframe can be provided for the building of a new tower.
We apologize for the inconvenience and appreciate your patience.
Regards
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Network Team. Due to 3rd party involvement, sadly, no timeframe can be provided for the building of a new tower.
We apologize for the inconvenience and appreciate your patience.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Mar 2022, 09:04
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Network Team. Due to 3rd party involvement, sadly, no timeframe can be provided for the building of a new tower.
We apologize for the inconvenience and appreciate your patience.
Regards
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Network Team. Due to 3rd party involvement, sadly, no timeframe can be provided for the building of a new tower.
We apologize for the inconvenience and appreciate your patience.
Regards
Vodacom Consumer Website Team
Best regards,