Internet connection - OFFLINE

My internet is off since 20/12/2021. I spoke to 14 people from that day. Every time they telling me that is the second line connection that is working on the problem. They issued me a ticketnr. on the 2112/2021 and afterwards told me that the issue was resolved. ISSUE WAS NEVER RESOLVED!!! I'm really frustrated with Vodacom. It cost me a lot of money to buy data every day while I'm paying Vodacom. I've asked the consultants to send out a technician to my house but apparently this case is not a big problem! NOT A BIG PROBLEM???? THIS IS A HUGE PROBLEM FOR ME!!!!!! On the 24/12/2021 they issued me a 2nd ticket and now they working on that ticket. If the issue was resolved I would'nt phone Vodacom again. I am really disappointed in the way they handling this matter. The problem with Vodacom is their COMMUNICATION with customers. They don't give feedback!!! They telling you they will send an e-mail to you. HELOOOOOOOO, I DON'T HAVE INTERNET!!!! PLEASSSEEEEEEE, JUST FIX MY INTERNET!!!!