Internet connection

I am very disappointed in the level of service I have been receiving from vodacom, I was due for an upgrade effective from 01.05, to date the network is not connecting, I have called ample times, spoke to different consultants, from Lehlogonolo to Faith, just to name a few, was told my query has been logged and will be assigned to a technician, it's been 4 days, no one has called me, and by the end of the month you will be billing me for service I didn't enjoy or use.. My home internet is still not working... Still not connecting, no follow ups no sms from vodacom. I am disappointed to say the list Thinking of canceling this stupid contract