Internet access deactivated.

Good day Hello Peter<br> <br> My name is Luyanda, I have reported this incident last year in this platform whereby vodacom incorrectly activated a wrong contract which resulted in huge amount of billing which took months to refund. After than incident.<br> <br> Vodacom then failed to reactivate debit order for monthly contributions. Our internet access was deactivated for 2 months, we continued to liaise with Floor manager Shanaaz Moosa whom we took the contract to, after numerous attemps to get the mattet sorted, they advised that we must pay the arrears amount in cash then they will activate our internet access, we did.<br> <br> After a month same problem continued, its been again 2 months of no internet access. We have sent Shanaaz e-mails, follow up e-mails but she is noy getting back to us. The below staff members were communicated with and I have trail e-mail and no one responde.<br> <br> 1) Shanaaz Moosa<br> 2) Steven Titus<br> 3) Kirsten Mcguigan<br> 4) Data Portal (Data bundle department)<br> 5) Shameema Taliep<br> 6) Franchise Manager - forgot the name<br> <br> E-mails were sent from the following dates and no responses.<br> <br> 15 March<br> 16 March.<br> <br> Please help, Vodacom had poorly serviced us since the inception of the contract.<br> <br> Regards