International Roaming- POOR SERVICE!!!!!!!!!!!!!!!!!!!!!!!

<p>Since the 27 Dec we have been calling vodacom customer service to deactivate our International Roaming. We visited vodacom shops, spoke to supervisors and Boitumelo Sere from Team Solutions. She was the only one that assisted us in this matter, but unfortunately nothing has been done...... They all said they logged service requests regarding the error with IT and they are waiiting for IT personal in India to fix the Vodacom system!!!!!!!!! How long does it take to fix an error on you system???? What is the SLA vodacom has with the IT personal in India, or are there any SLA.? Vodacom service is pethetic and nothing gets done. My husband cant do any business on the phone, it is our time and money you (Vodacom) is waisting. </p> <p>I WILL CANCEL MY CONTRACTS and NOT PAY A SENT until this gets resolved.</p> <p> </p> <p> </p> <p> </p>