International roaming doesn't work

I was going out of the country last week before I left, I purchased a 1GB All for You International Roaming bundle for R199. The only message I received was that the bundle has been provisioned, my airtime balance never changed. After leaving the country the normal roaming activated but the bundle never activated and even when I checked my balance the amount didn't change. A day later the balance the reduced but I was unable to use the bundle, when I dialed *135# it didn't show an active roaming bundle. I had no data roaming and calls came off my remaining airtime. Now about a week later I'm back in South Africa and when I check My Vodacom App, it shows the All for you bundle 1gig of data and 100 minutes. Which is now completely of no use to me as I am back in the country, and I've lost out on R199 for nothing. Vodacom really needs to sort out their issues with international roaming.