International Roaming Deposit Will Not Be Refunded

Good Day Vodacom. Last year in August 2014 I provided R5 000 for an international roaming deposit. I have been requesting the aforementioned back since March 2015. Each time I call, customer care will pass me to three or four people, before eventually hanging up on me. <br> <br> I have even tried on facebook to have resolution, whereby I was contacted over email by numerous people, yet not a single one resolved the matter. I was simply told that it would be \looked into". <br> <br> To date"