1 reviews | Active since Aug 2011
International roaming- complaint
<p>I activated my international roaming online around Tuesday. Said it was successful. But it's not working- I then kept trying every day. I phoned the call center a few times from the U.K. To assist me and kept been told it's pending and they'll escalate it to IT. It's now Friday. There's no one above the team leader and there's no one who can assist me - basically I'm must wait and try every 24 hours. I need a OTP from the bank urgently. Can I arrange a R50 payment to vodacom for me to receive text messages for a day? It appears that vodacom can't fix their own system. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
