International roaming activation

<p>I have requested Vodacom via their custermerservice e-mail to activate my International Roaming feature on the contract phone. I have send ththe two e-mail on the 4th and again on the 14th of October but nothing is forthcoming from Vodacom. I have send my wife to one of their outlets (Highland Mews in Witbank) to have them look into the matter but still nothing. Trying to activate this feature from my Vodacom portfolio is also fruitless. It tells me the service has been successfully activated but it does not change - it remains inactive!!! The service from Vodacom really sucks as far as this is concerned. I am currently working in Saudi Arabia and it is extremely inconveniant because the financial institutions cannot send me authorisation codes for transactions!!!</p>