International Roaming activated but not working
<p>Dear Vodacom! I have a big problem and I am really desperate for some assistance! Our small family business account' s international roaming has been activated in 2011, but all of a sudden this year (since June 2016) it is not working. I went to a vodacom shop and they showed me it is activated. We cannot not have roaming as we have a business to run. I do not know how to solve this. Our CEO is currently in Europe and his phone is as good as nothing. Please, please can somebody assist us!?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team