MF
Michael F
1 reviews | Active since Dec 2015
28 Dec 2015, 16:23
International roaming
My particular contract with Vodacom has been active since 2012, with International roaming active. However, on 24 Dec 2015 I arrived in Swaziland, and realized my international roaming is not working. I can't even phone my voicemail. Upon lodging a complaint with Vodacom, I was told to pay a deposit of R 5000, which to me is unacceptable - I never went into bad debt with my international roaming. It WAS active, why de-activate it?
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Vodacom's replyOfficial
29 Dec 2015, 09:03Hello Mfegbeut,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply29 Dec 2015, 09:03
Official
Hello Mfegbeut,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team