NO
Nelia O

1 reviews | Active since Mar 2009

23 Aug 2015, 17:36

International roaming

I called last week the call centre to arrange international roaming for my vodacom number. Today I am in italy and my phone have no service. I've called from another phone your call centre and they told me int roaming is not activated. I am in italy for the next 2 weeks without a working phone. Regards to your staff not doing their work with due care. Please do not contact me on my phone number. It is not working.

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Replies (1)
Vodacom
Vodacom's reply24 Aug 2015, 09:38
Official
Hello neliao,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM