International Roaming

Last month, before I left for London, I visited the local Vodacom store (Blue Route Mall) to query the international roaming activation. I was explained how to activate it on the app. I received confirmation on 9 June that my international roaming was activated. When I arrived on 10 June in London, my phone did not activate the international roaming despite the app indicating that I was 'activated! The lack of comms put a dampener on the start of my vacation. I had to resort to buying an e-sim in London!