AT
Anne T

1 reviews | Active since Jun 2012

28 Jan 2026, 21:39

International data roaming bundles from Vodacom does not work

Travelling in the UK now. I visited a Vodacom shop in SA before I left and got instructions on how to buy an international travel data bundle. I followed all the steps, and even got a message when landing in the UK to say that my international travel data bundle is activated, my roamon is ON. HOWEVER, the travel data bundle is not working. Similar to this review: https://www.hellopeter.com/vodacom/reviews/international-data-roaming-bundles-from-vodacom-never-works-***

I have been unsuccessful in trying to contact Vodacom. I feel ********** and messed around by Vodacom. I bought a 5GB package, and then a 1 GB package while overseas to see if that would work. WASTE of money spending so much on something that doesn't work. Similar to the above review, I needed the travel bundle for google maps and am now seriously inconvenienced as I need to drive a long distance.

0
Replies (2)
Vodacom
Vodacom's reply29 Jan 2026, 07:55
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 

Vodacom Consumer Website Team 
AT
Anne T's update29 Jan 2026, 17:21
Reviewer Update
Hi there,

Please respond, I have heard no more.

Thanks