1 reviews | Active since Jun 2012
International data roaming bundles from Vodacom does not work
Travelling in the UK now. I visited a Vodacom shop in SA before I left and got instructions on how to buy an international travel data bundle. I followed all the steps, and even got a message when landing in the UK to say that my international travel data bundle is activated, my roamon is ON. HOWEVER, the travel data bundle is not working. Similar to this review: https://www.hellopeter.com/vodacom/reviews/international-data-roaming-bundles-from-vodacom-never-works-***
I have been unsuccessful in trying to contact Vodacom. I feel ********** and messed around by Vodacom. I bought a 5GB package, and then a 1 GB package while overseas to see if that would work. WASTE of money spending so much on something that doesn't work. Similar to the above review, I needed the travel bundle for google maps and am now seriously inconvenienced as I need to drive a long distance.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Please respond, I have heard no more.
Thanks
Please respond, I have heard no more.
Thanks
