Internal *****

I have two numbers with Vodacom South Africa of which one is a cellphone contract and the other is ipad contract which expired in November 2014. The number in question is *** which in my record has reached expiry. In March last month I was billed an amount of R709.00 by Vodacom. When I enquired, Vodacom stated that this contract was renewed on 21 January 2015 of which I have no knowledge of.<br> I then logged a complaint to Vodacom to investigate the matter further (reference S3-8ZE2X-XOXMC). I was contacted by Siphiwe Makhubo confirming that this was a ********** contract put up by the unknown person. The accrued amount was refunded back to me. On 03 April 2015 around 02:40AM I received a sms from Vodacom stating the following: Manatory account limit reached-subscribers soft-locked. At this stage I got suspicious, shortly after that my other cell-phone number was soft-locked preventing me from making calls. I then contacted Vodacom where I was told that I owe an amount of R11 418.99 which accrued from the same number that they have confirmed **********. I have lodge another complain with Vodacom S3-82X32-2HTM. Seemingly Vodacom is not interested in resolving the matter<br>