intermittent connection over a month now.

I am a disappointed customer. I need advice because eventually it seems like the customer services at Vodacom are tired of me. My data has been intermittent since the last week of September. Everything is outlined in the email trail, I am even tired of typing. I probably get a total of 1 hour connection per day. Vodacom customer services on Twitter advised that for contract cancellation I will have to pay 75% of the remaining months. My question to you is, how is that even sensible when Vodacom is not rendering the services that I am paying for? Why is it that a big corporation such as Vodacom would want to bully their customers as such. I need advice from you on what I should do going forward because I am paying you and yet I am not getting the service that I am paying for. I am doing my part, paying and I expect Vodacom to render me the services I am paying for. If not, I want this contract terminated with immediate effect with no penalties. Your incompetence should not affect me in any way. I keep getting different references because your technicians or even Vodacom as a corporation hides the fact that it is *********** and cannot solve their connectivity issues but are sucking on the small person. The number in question: ***initial reference: *** 2nd reference: ***