SR
Shinesh R

1 reviews | Active since Jan 2021

22 Jan 2021, 21:52

Intermittent connection

I wrote a review a week ago about how vodacom fibre is intermittent. It stills cuts out while I’m playing video games online. I was told that “maintenance” is being done but it’s getting frustrating now. From reading the other reviews on here I see that other people are experiencing the same problem. So to the Vodacom employee reading this; DO NOT phone me, DO NOT email me just fix the damn problem.

0
Replies (1)
Vodacom
Vodacom's reply23 Jan 2021, 11:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team