Interim solution cancellation not being actioned.

Think twice before taking any vodacom contract!!!!

I have taken an interim solution in 2018 and this year I relocated to a place where I have fiber access and they created a new order . meaning I have 2 accounts for Interim solution and Fiber .

Immediately I called asking for the interim solution to be cancelled as I do not need it anymore.

From February I have been billed and money deducted from my account all the service request being cancelled . one of them was cancelled because they captured the query incorrect.

the last service request SR*** there are other service requests before this one they said they will get back to me within 48 hours no one has come back to me at all . and my debit order for the interim solution went through again yesterday . despite being told I will not be debited anymore!!!

I am soo frustrated . so far since February I have paid 599*5 every month and there has been no resolution.

I went to 2 of their stores and no one can assist!!!