CS
Christel S
1 reviews | Active since Mar 2021
28 Mar 2026, 10:32
Interest of 68.6% added to my account for a problem with my debit order after I immediatly contacted Vodacom and was instructed to do a payment from the app that would show the same day. But still a day later Vodacom added the outrageous interest ! VODACO
I ticked 1 star because I could't tick 0 stars
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Vodacom's replyOfficial
28 Mar 2026, 12:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Mar 2026, 12:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team