Insureance

Vodasure they cancelled my debit order since 2021 all the time I thought I have insurance .I just found out early this month when I lost my phone they say it was active but the there's no debit .they never even notify me they have my number and email .I have to back pay an amount of R3627.75 plus access it's not the first time at least I saw it while early ,they **** me I'm very DISAPPOINTED they want money to pay a please call me guy . people must wake up not support this network problem not a provider but a problem **** since they promised to call they never call, we are considering of cancel our contract with my wife and the insurance that on those contract before they **** me again.