iK
itu K
1 reviews | Active since Sept 2016
10 Jun 2020, 18:13
Insurance without my Consent
Vodacom added insurance for the device purchased and without my consent, i bought the phone at alberton city and funny the insurance was activated at germiston by who and with whos consent its a mistery to me .
I called their cancellation department they promised to get back but no one did and already they sent their tax invoice .
Vodacom reap people and they are ******.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Jun 2020, 07:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2020, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
iK
itu K's updateReviewer Update
11 Jun 2020, 11:17NOTED STILL AWAITING THE CONSULTANT TO CONTACT ME,
iK
itu K's update11 Jun 2020, 11:17
Reviewer Update
NOTED STILL AWAITING THE CONSULTANT TO CONTACT ME,
iK
itu K's updateReviewer Update
11 Jun 2020, 11:28i AM TRYING TO CALL VODACOM INSURANCE CANCELLATION DEPARTMENT , ALL THEY DOING IS ONE CONSULTANT IS REFERRING TO THE OTHER AND I AM ON HOLD FOR MORE THAN 30MIN WITH THAT ANNOYING MUSIC OF THEIRS IN THE BACKGROUND, THIS IS UNPROFESSIONAL AND ANNOYING
iK
itu K's update11 Jun 2020, 11:28
Reviewer Update
i AM TRYING TO CALL VODACOM INSURANCE CANCELLATION DEPARTMENT , ALL THEY DOING IS ONE CONSULTANT IS REFERRING TO THE OTHER AND I AM ON HOLD FOR MORE THAN 30MIN WITH THAT ANNOYING MUSIC OF THEIRS IN THE BACKGROUND, THIS IS UNPROFESSIONAL AND ANNOYING