Insurance Terms
Hi , The experience I had with vodacom is truly disastrous .
I took out a contract with vodacom explaining that I am using a sim card with Telecom , I just need a phone to use , I had requested and singed insurance for the cellphone . My contract is around R700(cell)+R190(insurance) a month
After they have ****** my cellphone , it was then said that I can't be covered by a vodacom insurance if im not using a vodacom card , I only had the cellphone for under 2 weeks.
I can't believe they are expecting me to pay that contract after the poor help I have received!
I will never use vodacom again !!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,