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Primmy M
1 reviews | Active since Oct 2019
11 Dec 2019, 15:38
Insurance scandal
Vodacom still can’t cancel insurance on my profile , request that was done in August 2019 till today they can’t cancel insurance , I have spoken to over 20 customer service personnel but they still can’t help and their insurance department is useless
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Vodacom's replyOfficial
12 Dec 2019, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2019, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team