Insurance **** on upgrades.
I just upgraded my contract and was told by the sales guy that the contract included I surance at no extra charge he even showed us the zero charge on the contract. Yesterday we get an sms saying it was an error and R87 will be billed. What happened to our agreed terms.
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Vodacom's replyOfficial
15 Oct 2020, 06:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2020, 06:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team