LP
Lee-Ann Petersen
1 reviews | Active since Aug 2012
17 Feb 2020, 17:28
Insurance premiums but insurance has been cancelled....
We cancelled the insurance with vodacom / finite in September 2019 and after numerous emails am still being billed for it. Vodacom feedback is they had technical issues and and and.. the amount is not alot and we will apparently be reimbursed but the principal.
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Vodacom's replyOfficial
18 Feb 2020, 09:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Feb 2020, 09:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team