1 reviews | Active since Dec 2016
Insurance premium too high
<p>I purchased an iphone se at Mall of the North in Polokwane,the problem is that the insurance premium differ from the one advertised on the Vodacom website.I am paying R239.00 and the advertised one is R139.00.Can vodacom kindly charge me the correct premium.i phoned the call centre regarding this but they are not assisting at at all.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team