INSURANCE PREMIUM
<p>last year when i upgraded my cell phone contract i took out an insurance for the phone. im paying a premium of r195 monthly. this year in september my fone was ****** and i submitted an insurance claim. i was then told the value of my fone was r8000 . i was very surprised by this as the amount of money im paying for the premium of r195 is for handsets value of 9 ********** 0. my question is why am i still paying r195 while the value for my fone is less ? ive sent the insurance emails asking about this and rec no feedback.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
